Privacy Policy

Effective Date: August 15, 2025

Introduction

Picnic Blanket Co. (“we,” “our,” or “us”) is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website picnicblanket.com.au or use our picnic planning services.

Information We Collect

Personal Information You Provide

We collect personal information that you voluntarily provide to us when you:

  • Fill out our contact forms or consultation requests
  • Book our picnic planning services
  • Subscribe to our newsletter or blog updates
  • Contact us via email or phone
  • Participate in surveys or promotional activities

This information may include:

  • Name and contact details (email address, phone number)
  • Event details and preferences
  • Dietary requirements and special requests
  • Payment information (processed securely through third-party providers)
  • Location preferences and accessibility needs

Information Automatically Collected

When you visit our website, we may automatically collect:

  • IP address and device information
  • Browser type and operating system
  • Pages visited and time spent on our site
  • Referring website information
  • Cookies and similar tracking technologies

How We Use Your Information

We use your personal information to:

  • Provide and deliver our picnic planning services
  • Process bookings and coordinate with our supplier network
  • Communicate with you about your events and our services
  • Send you marketing communications (with your consent)
  • Improve our website and services
  • Comply with legal obligations
  • Connect you with appropriate suppliers and service providers

Information Sharing and Disclosure

Service Providers and Suppliers

We may share your information with:

  • Catering suppliers and food service providers
  • Entertainment and activity coordinators
  • Photography and videography services
  • Venue and location partners
  • Custom blanket and promotional item manufacturers

We only share information necessary to fulfill your service requirements and require all suppliers to maintain confidentiality.

Legal Requirements

We may disclose your information when required by law or to:

  • Comply with legal processes or government requests
  • Protect our rights, property, or safety
  • Prevent fraud or security threats
  • Enforce our terms of service

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

Your Rights and Choices

Under Australian Privacy Principles, you have the right to:

  • Access your personal information we hold
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Opt-out of marketing communications
  • Lodge a complaint with the Australian Privacy Commissioner

To exercise these rights, contact us using the information provided below.

Cookies and Tracking Technologies

Our website uses cookies to:

  • Remember your preferences and improve user experience
  • Analyze website traffic and usage patterns
  • Provide personalized content and advertisements
  • Enable social media features

You can manage cookie preferences through your browser settings, though some features may not function properly if cookies are disabled.

Third-Party Links and Services

Our website may contain links to third-party websites or integrate with external services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.

Marketing Communications

With your consent, we may send you:

  • Newsletter updates and blog posts
  • Seasonal picnic tips and inspiration
  • Special offers and promotional content
  • Event planning resources and guides

You can unsubscribe from marketing communications at any time using the links provided in our emails or by contacting us directly.

Data Retention

We retain your personal information for as long as necessary to:

  • Provide our services and fulfill our contractual obligations
  • Comply with legal and regulatory requirements
  • Resolve disputes and enforce our agreements
  • Maintain business records for legitimate purposes

Children’s Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children without parental consent.

International Data Transfers

Your information may be processed and stored in Australia or other countries where our service providers operate. We ensure appropriate safeguards are in place for any international transfers.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on our website with a new effective date.

Contact Information

For questions about this Privacy Policy or to exercise your privacy rights, please contact us please contact us via our form

Office Hours: Monday – Friday, 9:00 AM – 5:00 PM AEST

For privacy complaints, you may also contact the Office of the Australian Information Commissioner: Website: oaic.gov.au Phone: 1300 363 992